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Our guides, publications, blogs, videos and podcasts will tell you everything you need to know about PCI compliance and payment security. You can filter by content type, topic or search via key terms.
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Secure payments US cable company
Success story
Secure phone payments for leading US cable provider
Secure phone payments for leading US cable provider
Discover how this leading US cable provider leveraged Agent Assist to secure phone payments in a complex telephony environment, whilst complying with the PCI DSS.
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Chill insurance remote worker at home
Success story
PCI Compliant Payments for Chill Insurance
PCI Compliant Payments for Chill Insurance
Prior to the pandemic, Chill had used compensating controls within their contact centre to meet PCI DSS requirements. With agents working remotely, however, payments were no longer PCI compliant. They made the decision to implement a more robust payment security process.
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michelin case study image
Success story
Retail – Michelin
Retail – Michelin
Discover how PCI Pal harnessed this technology partnership to deliver PCI compliant contact centre payments for Michelin when they took the decision to work from home during the pandemic.
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global fitness apparel company man running
Success story
Retail – Secure Omnichannel Contact Centre Payments
Retail – Secure Omnichannel Contact Centre Payments
This multi-billion dollar company needed a solution that would enable its 1,500 contact centre agents to work remotely around the world yet could integrate with its existing customer experience platform, while still meeting its PCI compliance requirements.
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