Businesses are often reminded of the importance of protecting sensitive customer data, particularly when data hacks and breaches are hitting the headlines.
Unfortunately news of data breaches within the leisure sector occurs on a regular basis and serves as a stark reminder of the importance of assessing your data security practices for potential vulnerabilities. We need to be mindful that the leisure industry is an attractive proposition to would-be hackers regardless of the size of your business. After all, you handle a significant amount of personal data on behalf of your travellers & visitors, with many bookings requiring customers to provide their contact details, passport numbers, insurance policies, payment information and, in some circumstances, even medical information.
Ensuring thorough data handling and security practices are in place is not only important from a compliance perspective (to avoid potentially hefty fines), but also from a consumer trust and reputational perspective.