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Careers

At PCI Pal we're passionate about payment security. Are you ready to join our expert team?

Current opportunities

Support Engineer (UK based)

PCI Pal are recruiting an experienced Support Engineer to join our Customer Support Team in the UK. The successful candidate will report to our Shift Supervisors and will strive to provide an excellent customer experience in everything they do.

we’re always interested in hearing from talented people

Even if we aren’t currently recruiting for a role that fits please feel free to send us your CV and a cover letter for future consideration and to be kept up to date on the latest vacancies.

Get in touch

Our values

We are passionate about payment secuity and securing organisations’ business communications. Our Values are the foundation of everything we do. They drive the way we make our decisions and shape the culture of our business. Our values form who we are as a business and what makes us different. It is our people, beyond our technology, who underpin our business and supports our partners and customers.

  • Security is job zero
  • Be the difference
  • Champion the mission
  • Team first
  • Enjoy the journey

Our mission and vision

Our mission

Our Mission is to safeguard reputation and trust. We provide organisations globally with secure cloud payment and data protection solutions for any business communications environment including voice, chat, social, email and contact centre.

Our Vision

Our vision is to be the preferred solutions provider that technology vendors globally turn to for achieving PCI compliance across all business communications.

The benefits we offer

As an organisation that truly values its team we offer an excellent package of benefits.

  • Competitive, benchmarked salaries
  • Generous holiday allocation
  • Company share options
  • An exciting and flexible working environment, surrounded by friendly and committed co-workers
  • Training and development opportunities
  • Access to an employee assistance programme and wellbeing support hub
  • Team events
  • Ad-hoc incentives and competitions

Employee experiences

Dan Long
Senior Web Integration Specialist
Dan Long
Senior Web Integration Specialist

"I’ve been with PCI Pal for over four years now, progressing most recently to Senior Web Integration Specialist, and what I like most is the variety of work I do. I’ll log in on Monday and it be unlike any other Monday before, which makes every day interesting and exciting.
The company goes above and beyond in ensuring employees feel valued – gestures such as pizza days and our ‘kudos’ dashboard go a long way in showing recognition.
We are offered continuous support and resources to learn and develop. I recently took part in a scale up manager training course - it was a hugely empowering and a useful experience that has allowed me to grow as a team leader and advance my skills.
The environment at PCI Pal is fast-paced and motivating, but comfortable. There is flexibility to work remotely which, for me, makes it the perfect balanced work environment."

Rohit Upasani
VP – Professional Services
Rohit Upasani
VP – Professional Services

“I joined PCI Pal as SIP architect. My interest towards technology solutions was supported by the business and I was provided direction and training to fulfil roles within the Professional Services team. I love the technology we offer and always feel like an asset to the business, my ideas and suggestions are appreciated, and Senior Management is approachable and always ready to provide insight.

The company culture is open and connected - communication is key and this provides a friendly environment and tight interdepartmental collaboration which achieves business objectives.”

Leanne Keegan
Project Manager
Leanne Keegan
Project Manager

"I’ve been with PCI Pal since January 2021 – a lot of companies talk about the importance of culture but what was clear to me from early on was that the staff here share the same values. It’s a fantastic team to be apart of, with endless support and encouragement.
I am a homeworker, but it is incredible how welcoming and part of the team I feel despite not being with my colleagues physically each day.
I feel appreciated and heard, with feedback never going unnoticed. Communication is big here, from all areas of the business, and this helps ensure all departments are aligned to help achieve overall business goals.
Despite only being with PCI Pal a short time, I have progressed from Project Coordinator to Project Manager. Since taking on this role, PCI Pal have provided relevant training and support to help me in achieving my career goals.
What I find most fulfilling is knowing the work we do is helping to protect the card details of everyday people."

Luisa Soler
Test Manager
Luisa Soler
Test Manager

“Though we are a growing company in a fast-paced industry, PCI Pal excels at providing a relaxed, flexible and rewarding work environment. This is reflected in the common passion amongst staff to see the company thrive and live our values.

Everyone, regardless of role or level, joins in. Staff are interacted with and, if an idea is pitched, people will listen and collaborate.

I have been actively encouraged to follow my career goals, with support and training provided. For me, the quickest way to sum up working at PCI Pal would be ' Team First!'.”

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