Skip to main content

Utilities – Ecotricity

Person holding phone with Ecotricity utilities app open.

Ecotricity is one of the UK’s leading green energy providers and an independent electricity supplier to homes and businesses. The company launched in 1996 as the first business in the world to champion the green energy revolution, with its mission to significantly reduce the amount of carbon emissions generated by fossil fuels.

Ecotricity was eager to improve and maintain their PCI DSS compliance, as well as the overall customer experience when payments were being taken over the phone. They also wanted to replace their existing phone-based payments system to make it more robust from a security point of view.

Requiring a partner that could implement a PCI-compliant solution with minimal disruption to the company’s existing processes, Ecotricity entrusted PCI Pal with the solution.

Since doing so, they say, “We’ve fundamentally changed the way we’re handling our customer interactions.”

Learn more in our success story.

Pardot form
Please enter your business email address.
You agree to our Privacy Policy and to hearing from PCI Pal about products, services and future content *
* Required fields

How can we help you?

Get in touch today to discuss our solutions and your specific requirements.

Sign up for Knowledge Centre notifications

Never miss the latest blog, news, podcast or event. Sign up to be notified when we publish something new.

You may also be interested in

Success story
Public Sector – PCI Compliance for Australian Government Authority
Public Sector – PCI Compliance for Australian Government Authority
Discover how this Australian government authority leverages PCI Pal Agent Assist to offer seamless, secure PCI compliant payments.
Read more
Success story
Retail – PCI Compliant Payments for Restaurant Group Fridays
Retail – PCI Compliant Payments for Restaurant Group Fridays
Discover how the flexibility of our cloud-based Agent Assist solution secures payments whilst providing a seamless customer journey that remains consistent and enhances the experience this restaurant group is famous for.
Read more

More related content

Chatwith us