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Talkdesk Presents: Delivering Better Payment CX

Improving Customer Experiences

PCI Pal hosts Payments: The Future of Security & CX, virtually every year and is excited to share one of our partner breakout sessions with you. Director of Financial Services Strategy for Talkdesk, Rahul Kumar, leads the conversation on Delivering Better Payment CX with Talkdesk. In this session, we explore how the revolution in digital payments has led to clients expecting fast, secure, and seamless payment experiences on the channel of their choice. Their expectations however are often met with archaic options that limit self-service and result in poor customer satisfaction. We’ll dive deeper into:

  • The revolution of payments continues in 2022
  • The development of digital payments, buy-now-pay-later, and crypto
  • Customer emotions driving CX enhancements in payments
  • The demand for a seamless, personalized, and trusted experience

Join this session to learn how Talkdesk has partnered with PCI Pal to enable better payment customer experiences on Financial Services Experience Cloud™. In partnership with PCI Pal solutions, see how you can deliver an enhanced Payment CX.

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