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Securing Customer Data While Working Remotely

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The risk is real. Every organisation recognises the consequences of inadequate security and compliance in communications systems. Data breaches make headlines and affect reputations. Privacy violations put companies at legal risk. And the landscape of security threats is constantly changing.

How can you be confident that customer data is secure when contact centre agents work from home?

In this webinar, we address just that, talking about what you need to know from a security perspective as you evaluate moving your contact centre to the cloud.

Hear from Chief Information Security Officers Geoff Forsyth of PCI Pal and Michael Armer of 8×8, as they discuss:

  • How a cloud-based contact centre addresses security requirements
  • What security considerations you need to address when agents work from home
  • How you can safeguard customer debit and credit card data when taking customer orders

Listen to the webinar here.

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