PCI Pal is exhibiting at this year’s G-Summit Iberia in Madrid, Spain.
The morning is an opportunity to learn about the latest trends and innovations to improve customer and employee engagement and satisfaction.
According to Genesys’ State of CX study , approximately 80% of consumers say they will recommend and buy more, and more often, from companies that personalise their interactions . Now more than ever, there is no doubt that CX is one of the keys to the success of any business, where creating a good customer experience is not enough to guarantee success. A good CX is when we manage to guarantee personalized, intuitive and, above all, fluid experiences.
The G-Summit Iberia is a day of learning in which we will learn about the latest innovations and trends in CX and how to take advantage of them to improve customer and employee engagement and satisfaction, with empathy as the central axis.