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leisure payment card security and compliance
News
PCI Pal® supports Secret Escapes in enhancing Payment Card Security and Compliance
PCI Pal® supports Secret Escapes in enhancing Payment Card Security and Compliance
PCI Pal is partnering with global travel company, Secret Escapes, to enhance its contact centre payment security, compliance and experience.
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secret escaoes
Success story
Enhancing contact centre payment security and compliance for Secret Escapes
Enhancing contact centre payment security and compliance for Secret Escapes
Discover how Secret Escapes, the world's leading members-only online travel deals company enhanced contact centre payment security, compliance and experience with PCI Pal Agent Assist.
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PCI SSC logo
event
15 Nov 2023 to 16 Nov 2023
PCI SSC 2023 Asia Pacific Community Meeting
PCI SSC 2023 Asia Pacific Community Meeting
Join PCI Pal to discover the latest in payment card security at the 2023 PCI Security Standards Conference in Kuala Lumpur. Register Now!
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PCI SSC logo
event
24 Oct 2023 to 26 Oct 2023
PCI SSC 2023 Europe Community Meeting
PCI SSC 2023 Europe Community Meeting
Join PCI Pal to discover the latest in payment card security at the 2023 PCI Security Standards Conference in Dublin. Register Now!
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News
PCI Security Standards Council welcomes PCI Pal® CISO, Geoff Forsyth, to its Board of Advisors
PCI Security Standards Council welcomes PCI Pal® CISO, Geoff Forsyth, to its Board of Advisors
Geoff Forsyth, Chief Information Security Officer of PCI Pal®, has been appointed to the prestigious PCI Security Standards Council Board of Advisors for 2023-2025. As one of 52 members, Forsyth will contribute his extensive IT and security experience to advance global payment security standards.
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webinar
‘Roadmap to CX Maturity’ Masterclass with CX Experts
‘Roadmap to CX Maturity’ Masterclass with CX Experts
CX experts from PCI Pal, Freshworks, and Monica Vinader discuss how businesses can become CX pioneers with best-in-class strategies, technologies, and people which prioritise conversational experiences and enhance the customer experience.
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Past event
16 May 2023 to 18 May 2023
Genesys APAC Partner Conference – Phuket, Thailand
Genesys APAC Partner Conference – Phuket, Thailand
PCI Pal is sponsoring Genesys' APAC Partner Conference in Phuket.
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GoSee Enhances Payment Experience with PCI Pal
News
GoSee Enhances Contact Centre Payment Experience with PCI Pal
GoSee Enhances Contact Centre Payment Experience with PCI Pal
Car, campervan and RV hire organisation, GoSee, has partnered with PCI Pal to secure its contact centre payments and enhance payment experience.
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the future of payments
News
Future of Payments survey finds increasing consumer trust towards digital payment methods versus traditional debit and credit cards payments
Future of Payments survey finds increasing consumer trust towards digital payment methods versus traditional debit and credit cards payments
PCI Pal partners with Worldpay from FIS and Savanta to explore behaviours, attitudes, and experiences of consumers towards today’s most popular payments methods
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Air Europa implements PCI Pal Agent Assist
News
Air Europa chooses PCI Pal Agent Assist to enhance Contact Centre payment processes
Air Europa chooses PCI Pal Agent Assist to enhance Contact Centre payment processes
With the help of PCI Pal, Air Europa has future-proofed its payment security and PCI DSS compliance requirements, while also providing a frictionless customer experience by enabling all agents to personally support customers with successfully completing transactions over the phone.
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Air Europa futureproofs payment security and CX with PCI Pal
Success story
Air Europa futureproofs payment security and CX with PCI Pal
Air Europa futureproofs payment security and CX with PCI Pal
Air Europa has enhanced payment security while also providing a frictionless customer experience. Learn how PCI Pal has helped the airline speed-up transaction timescales and increase payment success rates all while supporting the organisation with regulatory compliance such as PCI DSS.
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Podcast mic and laptop
Podcast
Keep Calm and Simplify
Keep Calm and Simplify
In this podcast episode, Verizon’s Head of Global Business Intelligence, Ciske Van Oosten, and PCI Pal’s CISO, Geoff Forsyth, discuss the release of PCI DSS 4.0 and the significant changes and requirements it brings for organisations across the world when it comes to payment security.
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Marriott Data Breach
Blog
Hotel stay booked for the summer? Make sure you don’t leave your data behind!
Hotel stay booked for the summer? Make sure you don’t leave your data behind!
Marriott recently suffered a social engineering attack that resulted in a breach of hundreds of guests' credit card numbers. Could descoping
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