The risk is real. Every organisation recognises the consequences of inadequate security and compliance in communications systems. And, the landscape of security threats is constantly changing. We’ll talk about what you need to know, from a security perspective, as you evaluate moving your contact centre to the cloud.
How can you be confident that customer data is secure when contact centre agents work from home? Data breaches make headlines and affect reputations. Privacy violations put companies at legal risk.
Hear from Chief Information Security Officers Geoff Forsyth of PCI Pal and Michael Armer of 8×8, as they discuss:
- How a cloud-based contact center addresses security requirements
- What security considerations you need to address when agents work from home
- How you can safeguard customer debit and credit card data when taking customer orders
Listen to the webinar here